Your account closes straight away and can no longer be used.

For 30 days you can change your mind: sign in with the same email address or Google account and tap Restore my account. Your profile and stall come back (a stall stays closed if its Food Act registration number is now on another stall: contact support); cancelled reservations and drops stay cancelled.

After 30 days your account is deleted automatically and permanently. We email you when it's done.

If you don't want to wait, tap Delete now. Everything listed under What we delete is then erased straight away and can't be restored.

Open the DayDrop app and sign in.

Open the Account tab.

Scroll down to Danger zone and tap Delete my account.

Tap Delete account to confirm. Your account closes straight away.

To delete it now instead of after 30 days, tap Delete now on the next screen and confirm.

When your account closes, your open reservations are cancelled and you stop getting notifications. If you are a vendor, your stall is hidden and its drops and their reservations are cancelled.

When it is deleted (after 30 days, or straight away if you tap Delete now), we remove your profile details (name, phone and profile photo), push token, saved stalls and support chat.

If you are a vendor, we also remove your stall, its details (including NZBN and Food Act details) and its photos.

Your sign-in record (email address and Google link) is deleted at the same time, and at the latest within 7 days.

Past reservations and reports: kept without any link to you, while needed to run DayDrop, handle disputes and deal with repeated misuse.

Activity log of administrator and account actions: 24 months, then deleted automatically. Contact details are recorded only as "changed", never their values.

Record of accepting the Vendor Terms (vendors only: version, date and time, device type, app version, IP address): up to 7 years after the stall closes, as evidence of the agreement, linked only to an internal account ID.

Billing records, if any: 7 years, as required by tax law.

Blocklist entry, only if we permanently blocked the account for listing prohibited products: until the block is lifted, so a blocked person cannot open a new account.

Encrypted backups of the database: daily copies up to 35 days and one monthly copy up to 13 months, then deleted automatically.

Server logs held by our providers: according to the provider's retention, usually days to weeks.